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Shipping and payment

Shipping across all of Europe with completely discreet packaging and secure online payment.
All conditions and delivery times — clear and transparent.

Why Customers Trust Us

Over the years, we have earned the trust of customers across Europe by building reliable logistics and payment systems.

4,000+ customers
across Europe have already placed an order
2–5 days
average delivery time within the EU
Free shipping
for orders over €100
100% discreet
neutral packaging with no hints of content

Shipping Across Europe

Shipping within the EU

We ship orders across Europe from warehouses located inside the EU — ensuring fast and stable delivery within 2–5 business days.

All Europe EU Warehouses Fast Delivery
European Union

We work with leading courier services

For every order, we select the courier with the best price–speed combination.

Fastest Delivery Best Price
UPS DHL DPD GLS Venipak

Delivery Times

  • 2–5 business days across Europe.
  • The exact date is shown on each product page.
  • Orders placed before cutoff time are shipped same day.

Shipment Tracking

  • Every order receives a tracking number.
  • Tracking link sent via email and your account.
  • Status available 24/7 on courier website.

Delivery Guarantee

  • If your parcel is lost — we will resolve it.
  • Resend or refund — your choice.
  • Handled individually and quickly.

Fully Discreet Packaging

  • No logos or branding.
  • No description of contents.
  • Opaque boxes and envelopes.
  • Looks like a regular neutral package.

Example of Neutral Packaging

A regular box with no markings or labels.

Neutral packaging example

Can't find your city?

We deliver to most European cities. Contact us — we’ll find a solution.

Payment

Secure Online Payment

  • We work only with trusted payment providers.
  • 256-bit SSL encryption protects your data.
  • Fully compliant with PCI DSS.
  • We do not store your card details.
Visa Mastercard Apple Pay Google Pay PayPal Mollie Klix

Payment Methods

  • Visa / Mastercard
  • Apple Pay / Google Pay
  • PayPal
  • Mollie / Klix

How Payment Works

  • Payment is made during checkout.
  • Confirmation is sent instantly to your email.
  • Cash on delivery — available upon agreement.

Refund Policy

  • 14-day return period.
  • If item is not delivered — resend or refund.
  • We resolve issues quickly and fairly.

Need Help?

Our specialists will assist you with delivery and payment options.

Contact us

Send us a message and we will answer you as soon as possible

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